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FAQ

  • Q How to track my order status?

    A After shipment, we will send real-time tracking information and logistics documents to your registered email address.
  • Q How can I get an official quotation?

    A You can send detailed product models, purchase quantities and usage scenarios via email or online inquiry form. Our sales team will deliver a formal quotation within 24 hours.
  • Q Do you support bulk / corporate / institutional orders?

    A Yes. We provide stable product supply, exclusive bulk pricing and long-term cooperative solutions for enterprises, schools and government procurement projects.
  • Q What payment methods do you accept?

    A We support bank transfers and other formal corporate payment methods for international business, meeting diverse global trade requirements.
  • Q What products do you mainly supply?

    A We provide full-range computers (desktops, laptops, mini PCs, thin clients, all-in-one PCs and tablet PCs) and complete peripherals including monitors, keyboards, mice, headsets, adapters and office accessories, covering household, commercial and industrial application scenarios.
  • Q Do you support OEM / ODM customization?

    A Yes. We support personalized logo printing, hardware configuration adjustment, packaging customization and tailored overall solutions for corporate, educational and bulk procurement orders.
  • Q Can I adjust hardware configurations for bulk orders?

    A Absolutely. CPU, memory, storage and peripheral combinations can be fully customized according to specific project demands and usage scenarios.
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